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Monday, March 17, 2026

Welcome, A. Okonkwo Account Manager

Session Types

Session types, their length, contact types, referral types, languages and booking rules
Name	Length	Contact Types	Referral Type	Languages	Bookable	Group	Assigned Group	Waitlist	Action
Individual Session	50 min	Video call, phone call, in person	Individual, Minor	English, Spanish	All clients	No	None	No
Couple Session	50 min	Video call, phone call	Couple	English, Spanish	All clients	No	None	No
Family Session	60 min	Video call, in person	Family	English	All clients	No	None	No
Discovery Call	15 min	Video call, phone call	Individual	English, Spanish	All clients	No	Prospective clients	No
Group Skills Class	60 min	Video call	Individual, Family	English, Spanish	All clients	Yes	Skills group	Yes
Team Meeting	60 min	Video call	None	English	Not bookable	Yes	None	No

Edit Session Type

Name

Description

Length

minutes

Group joined after booking

Contact Types Video call Phone call In person

Referral Type Individual Couple Family Minor

Languages English Spanish French Mandarin

Who Can Book This Type

All clients Named clients only Not bookable

Group Appointment

Off

Waitlist

Off

Requirements Client resides where the provider is licensed Named providers only

Required Client Information Reason for the visit Contact number Referral document Insurance details

Cancellation and Reschedule Rules

Client Can Cancel Up To

After That Window

Client can reschedule this type Limit to one reschedule per booking

After Booking

Confirmation Email

This type can carry its own timing

Set it here to override the buffer, intervals and advance limits on Appointments.

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